Mastering Civility: A Manifesto for the Workplace by Christine Porath

A brilliant, well researched playbook on civility. Mastering these concepts is now far essential in a networked world. Tom Gardner, Founder/CEO of Motley FoolBacked up with real science and compelling stories, MASTERING CIVILITY powerfully illuminates why the smallest behaviors have the biggest effects on relationships, teams, and entire companies. Even better, Dr. Porath provides practical, proven steps to diagnosing yourself and your environment and a roadmap to building a better workplace, and a better you. Laszlo Bock, Senior Vice President of People Operations at Google, and New York Times bestselling author of Work Rules!Christine Porath covers major issue facing businesses and society today. In MASTERING CIVILITY, learn what incivility is costing leaders and organizations and what to do about it. Along with being a fascinating read, this book offers the key to a healthier, happier, productive workplace, better customer relationships, and higher profits. Marshall Goldsmith, the Thinkers50 #1 Leadership Thinker in the WorldChristine Porath makes a compelling case for mastering civility, and offers immediately actionable steps for infusing of it into our work and lives. Ed Lawler, Distinguished Professor at University of Southern California, and Director of the Center for Effective OrganizationsIf you see rude people at work, this book is for you. Christine Porath shows that even just being near incivility is enough to shatter your focus and stifle your success, and offers practical insights for creating humane organizations. Adam Grant, New York Times bestselling author of Originals and Give and TakeIn her important new book, Christine Porath incisively explores the epidemic of incivility that has infected our workplaces and lives. But rather than simply decry the disease, Porath offers bright, brilliant suggestions for a cure. For anyone troubled by our current culture of coarseness and that should be all of us MASTERING CIVILITY is the right book at the right time. It is a must read for every leader in every field. Daniel H. Pink, New York Times bestselling author of Drive and To Sell is HumanMASTERING CIVILITY is the most useful, well written, and emotionally compelling business book I've read in years. I couldn't put it down. Porath blends uncommon commonsense, rigorous research, and terrible and wonderful stories to show what YOU can do to build and bolster a civilized and sane workplace. Robert I Sutton, Stanford Professor and author of The No Asshole RuleResearch based, filled with practical suggestions, summaries, and checklists, MASTERING CIVILITY offers the promise of reducing the enormous toll on both people and performance from bad behavior at work. Porath is passionate about creating humane work environments, and has produced a profoundly insightful manifesto for doing so. Jeffrey Pfeffer, Thomas D. Dee II Professor of Organizational Behavior at the Graduate School of Business, Stanford University and author of 14 books on power, leadership, and human resource managementThis book will arm readers with the tools they need to move from defeat to empowerment and prompt change in the workplace. Publisher's Weekly