Productivity Press Development Team
ZQC is based on the principle that defects are prevented by controlling the performance of a process so that it cannot produce defects, even when a mistake is made by the machine or a human operator.
Instead of pointing fingers at people, ZQC finds ways to keep errors from turning into defects, This book introduces frontline workers to the basic methodology of ZQC in a succinct, easy to read format that covers all aspects of this important manufacturing improvement strategy.
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