Inspect Smile Guide: Employee Perspectives On Culture, Loyalty, And Profit Picturized By Paul Spiegelman File Paper Edition

book! A gift to The Beryl Institute's Patient Experience Conferenceattendees, I read it on my way home from Fort Worth, Easy read, practical, inspiring, and written byBeryl employees, " The Beryl Companies has always cut its own path in regard to company culture, A bottomup approach and commitment to transparency defines the "Beryl Way," which leads to deepseated employee loyalty, Told through the distinct voices of staff members, Smile Guide offers a unique insight into the inner workings of this employeecentric company and the impact that culture can haveboth on the company's bottom line and employees' personal lives.
This book provides a road map for making the exceptional Beryl business model the rule, From recruiting and branding to leadership and communication, Smile Guide addresses each aspect of establishing and maintaining a personalized, beneficial, and efficient company culture, Following CEO and founder Paul Spiegelman's first book, Why Is Everyone Smiling, this collaboration of Beryl coworkers drives home the point that there is a clear correlation between an ethical, empowered workforce and profitable operations.
Why so serious

This is an

amazing book for several reasonsbecause it is a book about a corporation written by its employees,because it clearly demonstrates how to monetize company culture, andbecause this company is so confident that it is basically giving away many secrets that have enabledtimes better industry performance.
This is a paradigm shifting book and there are practical examples that I plan to implement throughout my remaining corporate career! Paul Spiegelman is founder and CEO of BerylHealth, a patient experience company dedicated to improving relationships between healthcare providers and consumers and The Beryl Institute, a membership organization that serves as the premier thought leader on improving the patient experience in healthcare Paul also founded the Small Giants Community, a global organization that brings together leaders who are focused on values based business principles.
Paul is leading a unique, people centric culture that has remarkably high employee and customer retention rates, BerylHealth has won nine “best place to work” awards, including theBest Medium Sized Company to Work for in America, Spiegelman was honored with the Ernst YoungEntrepreneu Paul Spiegelman is founder and CEO of BerylHealth, a patient experience company dedicated to improving relationships between healthcare providers and consumers and The Beryl Institute, a membership organization that serves as the premier thought leader on improving the patient experience in healthcare Paul also founded the Small Giants Community, a global organization that brings together leaders who are focused on values based business principles.
Paul is leading a unique, people centric culture that has remarkably high employee and customer retention rates, BerylHealth has won nine “best place to work” awards, including theBest Medium Sized Company to Work for in America, Spiegelman was honored with the Ernst YoungEntrepreneur of the Year award, Paul is a sought after speaker and author on executive leadership, entrepreneurship, corporate culture, customer relationships and employee engagement, His views have been published in Entrepreneur, The Dallas Morning News, Inc Magazine, Healthcare Financial Management, Leadership Excellence and many other noteworthy publications, as well as in his first internationally published book Why is Everyone Smiling The Secret Behind Passion, Productivity and Profit.
His current book, due in March, is called Patients Come Second: Leading Change by Changing the Way you LeadPaul practiced law for two years prior to founding Beryl.
He holds a bachelors degree in history UCLA and a law degree from Southwestern University, . To learn about Paul, please visit sitelink www, paulspiegelman. com. sitelink.